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Discussing Categories of CRM: Operational CRM

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Discussing Categories of CRM: Operational CRM

CRM, Marketing Automation, Sales Automation, Service Automation

The vastly accepted classifications of CRM are Operational, Analytical, and Collaborative. These classifications provide a general idea about CRM’s strong points because the core features overlap among all types...

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Why do Startups and SMBs need CRM?

CRM

Regardless of a business’ size, customer relationship management software is a means to control their sales data, and in some cases, the marketing data too. Most CRMs offer powerful...

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