Limited Capacity to Grow Legacy Systems Scaling up on previous system with growing business would have been expensive and resource intensive with little flexibility available for changes to processes

Lack of Insight on Sales Operations Little statistical insight into the sales team’s efforts and how those were affecting the business

Outdated CRM Tech Stack Lack of capability required needs you would expect from a high quality CRM

Business Technological Transformation Implemented an integrated system between marketing and sales in streamlining business activity and insights.

Robust Processes for Growth Salesforce deployment capable of scaling up in the future without overtaxing resources

Data Governance New data security measures and data access levels across users.

Enhanced Operations with Automation Workflow automation to make business processes more efficient and eliminating the need for manual intervention.

Insights End-to-end digital analytics across various operations at a operational and strategic level.

Improved User Experience Increased user engagement, satisfaction level and user platform adoption.

Increased Team Performance Increased user engagement, satisfaction level and user platform adoption.

Greater Security Greater data handling with specific user access types and hierarchy role levels adding organisational flexible role permissions