Privacy Policy

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Seamless Ideas collects the following data:

• Identification information such as name, email address, phone number, etc.
• Cookie-ID

How do we collect your data?

You directly provide Seamless Ideas with most of the data we collect. We collect data and process data when you:

• Registering online for any of our services.
• Voluntary participation in a customer survey, on any of our message boards or via email.
• Using our website, or just visiting it, via your browser’s cookies.
• Submission of our gated content forms
• Contact enquiry forms

Seamless Ideas may also receive your data indirectly from the following sources:

• Facebook Pixels
• LinkedIn Pixels
• Salesforce Pardot Pixels
• Salesforce Marketing Cloud Pixels
• Google Pixels

How will we use your data?

Seamless Ideas collects your data so that we can:

• Process your enquiry.
• Personalise your experience across our website, email channels and with direct engagements (i.e. face to face meetings etc)

How do we store your data?

Seamless Ideas securely stores your data within our secure CRM platform.

Seamless Ideas will keep your voluntarily provided data for two years. Once this time period has expired, we will delete your data by clearing it from our secure CRM platform.

Marketing

You can opt-in to our marketing communications from our website forms. You may always opt-out of receiving our marketing efforts later on.

You have the right at any time to stop Seamless Ideas from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at info@seamlessideas.co.uk.

What are your data protection rights?

Seamless Ideas would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Seamless Ideas for copies of your personal data. The company may charge a small amount for this service.

The right to rectification – You have the right to request that Seamless Ideas correct any information you believe is inaccurate. You also have the right to request Seamless Ideas to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Seamless Ideas erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Seamless Ideas restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Seamless Ideas’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Seamless Ideas transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

We have one month to respond to you if you make a request. Please contact us if you would like to exercise any of these rights through:

Telephone: +44 (0)161 814 1248

Email: info@seamlessideas.co.uk

Cookies

Cookies are text files placed on your computer that collects typical Internet log information and behaviour information of visitors. We may collect information from you automatically through cookies or similar technologies when you voluntarily visit our website.

For further information, visit allaboutcookies.org.

How do we use cookies?

Seamless Ideas uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Personalising your experience (email, advertising channels, and direct communication with Seamless Ideas for relevancy engagement)

What types of cookies do we use?

There are various types of cookies, however, Seamless Ideas uses:

• Functionality – Seamless Ideas uses these cookies so that we recognise you on our website and remember your previously selected preferences, such as your language preference and location. We use a mixture of first and third party cookies.
• Advertising – Seamless Ideas uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Seamless Ideas sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data taken through cookies with our advertising associates. You may see advertisements based on your browsing history on our website when you visit other websites.
• Marketing Automation – Seamless Ideas uses these cookies to personalise your experience by sending communications relevant to you in a timely manner based on your online engagement with Seamless Ideas

How to manage cookies

You can always configure your browser not to accept cookies, click here to find out how. However, some of our website features may not function properly because of that.

How to manage cookies

You can always configure your browser not to accept cookies, click here to find out how. However, some of our website features may not function properly because of that.

Privacy policies of other websites

The Seamless Ideas website contains links to other websites. Our privacy policy only applies to seamlessideas.co.uk. If you click on a link that takes you to another website then you should read their privacy policy.

Changes to our privacy policy

The Seamless Ideas website contains links to other websites. Our privacy policy only applies to seamlessideas.co.uk. If you click on a link that takes you to another website then you should read their privacy policy.

How to contact us

If you have any questions about Seamless Ideas’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: info@seamlessideas.co.uk

Call us: +44 (0)161 814 1248

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Seamless Ideas has not addressed your concern sufficiently, you may contact the Information Commissioner’s Office.

Email: icocasework@ico.org.uk

Address: Wycliffe House, Water Ln, Wilmslow SK9 5AF, United Kingdom